After managing the new business, go to the souvenir store manager and souvenir buyer.

After training at Kiosk and Heart Inn, my twenties managed the operation and management of three new businesses: Ekinaka Super, Internet Cafe, and side dish store. Unfortunately, none of our businesses are profitable and we do not remain. The success rate of new businesses is generally said to be about 10%. However, since I didn't want to repeat this experience again, I learned practical marketing at the Graduate School of Professionals for two years from my sixth year at the company. My major at university was business administration, but learning after learning about the field as a member of society is completely different. The balance between work and graduate school was more difficult than I imagined. However, learning at that time served as a guide for my work, and it still supports me.
Since 2020, he has been appointed manager of a souvenir specialty store at JR Shin-Osaka Station. Just three days after the arrival of the COVID-19 pandemic, the store was closed. The souvenir shop, which had been in good sales, changed completely after the impact of COVID-19, and in such a situation, I thought out what I could do as a store manager. In conclusion, the most focused effort was to maintain the motivation of employees and staff. In order to be able to work properly on customer service even in an uneasy environment where we could not see the future, we worked with each and every one of us seriously to overcome the problems of the COVID-19 pandemic. Fortunately, the number of customers gradually increased, and the great harvest was that we were able to develop a sense of product from the customer's point of view, what are the elements required for souvenirs, such as "cute", "talking on SNS", and "let the other party be pleased".
Currently, as a leader in the souvenir business, we are dealing with more than 400 companies in the Kansai area to introduce new products and jointly develop original products. Recently, we have expanded our business to areas other than Kansai. In a buyer's job, no matter how many transactions you have, polite negotiations with each company are required. In addition, since it becomes "my remarks = company remarks", I always try to carefully select words in business negotiations. There are various hurdles until products are lined up in actual stores, such as quality control to ensure safety and security, but if you see the purchased products lined up at the sales floor and the shops are crowded with customers, the difficulties up to that point will blow up.
The future goal is to further evolve the present souvenir shop for the Osaka and Kansai Expo to be held in 2025. Our goal is to convey the charm of Japanese souvenirs to customers from all over the world.

• 1st year

  Joining and on-site training

  Experienced customer service and sales at Heart Inn, a kiosk at JR Osaka Station.

• 1st year
  January

  Engaged in the launch of new businesses at the Development Division

  Involved in the launch of new businesses such as Internet cafes, side dishes shops, supermarkets, etc. of station Naka.

• 4th year

  Engaged in the head of the Ekinaka Super side dish department at the sales headquarters

  I was in charge of the side dishes section of Ekinaka Super, who was involved in the launch.
  Involved in manufacturing and staff management on-site.

• 6th year

  In the chain business division (currently directly managed business division)
  He also served concurrently as station Naka Super side dish section and head office work

  He was promoted to manager. While continuing to be in charge of the side dishes department of Ekinaka Super, he also engaged in operations at the head office.
  From the 8th year onwards, he will be involved in the construction of a souvenir business system, sales promotion, buyer business, etc.

• 11th year

  In charge of the education supervisor of the souvenir business at the direct management business division

  As an educational supervisor, he is involved in site improvement and consultation at souvenir stores, new store openings and store renewal operations.

• 14th year

  At the Shin-Osaka Sales Branch
  Appointed as manager of a souvenir shop at JR Shin-Osaka Station

  As the store manager of Alde Shin-Osaka Store, we will work on store operations during the COVID-19 pandemic.

• 16th year

  Assigned to the Souvenir Business Group by directly managed business divisions

  Engaged in buying souvenir products. The company will conduct business with more than 400 companies, mainly in the Kinki area.

The most rewarding thing is that products filled with thoughts are supported by customers.

It is the most rewarding and pleasure that the souvenirs that have been negotiated with our business partners and lined up safely in the store are supported by our customers. Souvenirs are purchased in consideration of someone given to you. Our mission is to provide "valuable products" that can only carry that feeling. On the other hand, the souvenirs we have purchased are packed tightly with the commitment of each company, and I would like to convey and sell the thoughts of the creator properly. When the customer is given a souvenir, he says, “This product has such a story.…“It would be great if you could tell someone.” When I was the manager of a souvenir shop, customer service was really fun and I talked a lot with customers. Thanks to this, I think that I am involved in purchasing operations with the customer's perspective first more than anyone else.

A gathering of people who want to support the site with a passion

At each store, the staff responds to customers and educates each of them is the store managers and other store employees. When I was the manager of a souvenir store at Shin-Osaka Station, I was only grateful to the employees and staff who responded sincerely to customers in Golden Week, Obon, New Year's holidays, and long lines. I think this field power is the foundation of our appeal. Moved by the power of the front-line site staff, he has a passion for saying, "I want to support more and support the site!" It's a company that has a lot of people like that.