Senior Employee Interview

Attractiveness to meet customer needs
Produced station Naka store.
Bring happiness from the usual station.

Tenant Business Division
Joined in 2016

Hanatate Mai

What is the decision to join the company?

We are a company that can work in harmony with family,
A future job.

In job hunting, we emphasized whether it is an environment where you can work while raising children even if you get married. Pay attention to whether it is an environment that is easy to return to work after giving birth without narrowing down the type of industry or occupation from the beginning. West Japan Railway Daily Service Net Co., Ltd. became my first aspiration after carefully examining whether I wanted to visit a lot and work.
The first thing that attracted me was the person in charge of recruitment. After participating in the joint briefing, I also participated in individual company briefings, and at that time, I bothered to call out. "It was only the second time, and I remembered me from a lot of people!" The keyword "Ekinaka development" was also attractive.
I felt the future and opportunities in the station, which is crowded with many people.

What have you been involved in?

Taking advantage of on-site experience at stores to attract tenants.

After experiencing the convenience store business at Seven-Eleven Heart Inn Umesankoji store, we went to Entre marche Osaka store, a complex that combines convenience stores and souvenir stores. As Chief Leader (vice manager), I was entrusted with ordering products in addition to sales and customer service. It is a display that thoroughly appeals to our main products, and records the number of sales in Japan for sweets from a new product. The know-how of the field gained at this time has continued to support me as a solid experience in the Ekimal Suites business I was in charge of later.
Ekimaru Suites is a station Naka sweets shop where popular Japanese and Western confectionery stores from all over the country are being replaced for a limited time, and is being developed mainly at terminal stations. He was involved in overall management, from attracting tenants to negotiations, contracts, and store management. The opening period of Eximal Suites is two weeks, but it takes about four to five months to attract new tenants. After opening the store, check sales, showcase display, and product composition. In some cases, it is often necessary to change the display from scratch. In such a case, based on the on-site experience, we instructed the know-how unique to the station Naka store, such as "Please increase the face of the main product and make it a display with a sense of volume." However, for experienced tenants, they may feel that there are some parts that are unconvincing for advice from employees with shallow careers like me. Therefore, we looked back and analyzed successful stores to identify the factors that led to sales. While increasing the number of drawers and showing actual displays and POP photos, I tried to provide convincing guidance.
Currently, I am involved in leasing operations at permanent stores such as Eki Marche and attracting tenants at each station.

Joining to the present 
Step up of business
  • 1st year

    Joining and on-site training

    Experienced customer service and sales at Seven-Eleven Heart Inn.

  • 1st year
    October

    Worked at Entre marche Osaka as Chief Leader

    At Entre marche, a complex that combines convenience stores and souvenir shops
    Experienced customer service, sales, and ordering as a chief leader (* Deputy store manager).

  • 2nd year
    November

    Station Editorial Division (current tenant business division)
    Engaged in operation and management of Leasing Group Exclusive Suites

    In charge of general management such as attracting tenants and contracts for Ekimaru Suites that will be replaced for a limited time.

  • 5th year
    October

    Station Editorial Division (current tenant business division)
    Engaged in attracting tenants in the leasing group

    In charge of attracting and contracting permanent (affiliated stores) in Eki Marche Osaka and Eki Marche Shin-Osaka.

What is your job worth and commitment?

Tenant leasing according to customer needs
Produce an attractive station Naka store.

It is a rewarding job in various ways, such as being able to disseminate attractive products through opening a station Naka store, thereby enhancing the brand power of tenants, and contributing to increased sales. "We will open a store because it is an Ekimaru Suite," "We have achieved our sales target," "We have been asked to open a store at other facilities after opening a store at your company," and "We are happy to be able to use it at the nearest station to your home." It is a very happy moment.
Our commitment is to tenant leasing according to customer needs. We will analyze store information, on-site surveys, customer needs, and strive to develop attractive tenants that provide a wide range of services from immediate consumption needs to daily life needs, and strive to provide station Naka value that will delight customers in realizing a smile.

What is the charm of this company?

You can experience a variety of tasks under a generous backup.

After joining the company, the first thing I was surprised was that the training was generous. I feel that it is a company that takes a lot of time to nurture people.
The biggest feature is that I can improve my career while experiencing various departments, and in my third year of joining the company, I experienced not only customer service and sales, but also overall management of ordering, tenant attraction, contracts, etc., but I was not confused wherever I went. Senior employees always care and support me, and I work happily in a cozy atmosphere.

Messages to job hunters

Please play hard when you are a student. Our company is an environment where it is easy to take paid leave, but when you become a member of society, it is difficult to take long vacations. It is recommended to experience long-term travel both in Japan and overseas as a "privilege for students only now". Travel experiences and discoveries may bring wonderful ideas to work at unexpected times in the future.