NEWS NEWS

2025.10.17 Products and Services Report

Announcements and apologies about misrepresentation of products

 Of the "Natsushino Keihanshin Night Train Railway Series Trading Acrylic Magnet" sold at our store, it was found that there was a false notation in the design of the "EF65 Limited Express 'Naha'".

 We deeply apologize for any inconvenience caused to our customers, and will work to further strengthen our management system to prevent recurrence.

 

1. Target products

 [Product name]
Long-established Keihanshin Night Train Railway Series Trading Acrylic Magnet
Selling price
880 yen (tax included)
[Target Design]
EF65 Limited Express 'Naha'


2. Contents of misrepresentation

Positive) Limited Express 'Naha' ← Mistake) Express 'Naha'

3. Response to Customers

[In case of replacement for products to be remade]

Please send it to the following address by cash on delivery mail by Yu-Pack or by cash on delivery courier.

〒104-0054 Kenmedia Building No. 801, 3-3-7 Katsudoki, Chuo-ku, Tokyo

Ritsuseisha Co., Ltd. Product Planning Department


[If you wish to receive a refund]

Please bring the product to the store where you purchased the product.

If it is difficult to bring the product directly to the store, please contact the store where you purchased it.

 

[Contact information]

Ritsuseisha Co., Ltd. Product Planning Department

Telephone 03-6225-2521 [Reception date and time] 10:00 to 18:00 (excluding weekends and holidays)

Email [email protected]